Last Updated: 15 August 2026
Zac’s Garden Services is a sole-trader lawn and garden maintenance business operating in Toowoomba and surrounding areas, Queensland, Australia.For privacy enquiries, please contact: Zac’s Garden Services Toowoomba
Email: admin@zacsgardens.com
Phone: 0488 299 431
When you contact us, request a quote, or engage our services, we may collect information such as:
• Your name
• Phone number
• Email address
• Property address
• Information about your garden or requested services
• Photos you provide of your property
• Details contained in messages or other correspondence with us
• Information required to arrange, provide or invoice for our services
We only seek information that is reasonably necessary for dealing with your enquiry, providing our services, managing our business, or complying with our obligations.
We may collect personal information when you:
• Submit a form through our website
• Contact us by phone, email, SMS or social media
• Request a quote
• Engage us to provide services
• Communicate with us before, during or after a job
• Provide information to us in person
We may also receive information from third parties where this is reasonably necessary to provide our services.
We may use your personal information to:
• Respond to enquiries
• Prepare quotes
• Arrange and provide gardening and lawn-care services
• Contact you about scheduled work
• Communicate with you about your property or services
• Send invoices and process payments
• Maintain business and financial records
• Respond to questions, complaints or requests
• Improve our services and customer experience
• Meet legal, accounting or other business obligations
We will not sell your personal information.
We generally only disclose your information where reasonably necessary to operate our business or provide our services.
• This may include sharing relevant information with service providers we use for things such as:
• Website hosting and website forms
• Business administration
• Accounting and bookkeeping
• Payment processing
• Scheduling or customer management
• Email, SMS or other communication services
Where third-party services are used, those providers may handle information in accordance with their own privacy policies and terms.
We may also disclose information where required or authorised by law.
Our website and business systems may use third-party providers to store or process information.
Some of these providers may store or process information outside Australia.
Where applicable, we will take reasonable steps to ensure that information is handled appropriately.
Information submitted through forms on our website may be stored or transmitted through our website hosting, form-processing or other business software providers.
We use this information primarily to respond to your enquiry and provide requested services.
Please avoid submitting sensitive personal information through our general enquiry or quote forms unless we specifically request it.
Our website may use cookies or similar technologies to help the website function, understand how visitors use the website, and improve our website and services.
If we introduce analytics, advertising or other tracking technologies, these may collect information such as your device type, browser, approximate location, pages visited and interactions with the website.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to meet legal or accounting requirements.
When information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.
You may contact us to ask what personal information we hold about you or to request that inaccurate information be corrected.
We will respond to reasonable requests within an appropriate timeframe.
If you believe we have mishandled your personal information, please contact us using the details above.
We will consider your complaint and work with you to resolve the issue.
If the Privacy Act 1988 applies to the matter and you are not satisfied with our response, you may also be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.
The latest version will be published on this page.
If you have any questions about this Privacy Policy or how Zac’s Garden Services handles personal information, please contact: Zac’s Garden Services Toowoomba
Email: admin@zacsgardens.com
Phone: 0488 299 431